AI chat widget for Unbounce — for site owners who are not developers. The install is three steps: paste your URL, review the AI, paste one line of JavaScript into Page Properties > Javascripts > Footer. No plugin, no theme modification beyond the snippet. From £19/mo.
SmartWidget is the AI receptionist that lives on your Unbounce site, available to every visitor 24 hours a day. The install is a single line of JavaScript pasted into Page Properties > Javascripts > Footer. The AI learns your services from the site during setup. Every visitor question is answered in under eight seconds. Every qualified enquiry is captured and handed to you on email or SMS. From £19 a month.
The full install end-to-end. Five steps, about five minutes from signup to the first answered visitor.
The exact panel and field to paste the snippet on every supported platform. Unbounce is highlighted first.
The setup dashboard is the heart of how SmartWidget configures itself for your Unbounce business. After the AI reads your Unbounce site, it presents what it has learned — draft Q&A pairs, services list, opening hours, pricing rules — in a clean editable interface. You review each section, edit anything that needs refining, override anything the AI got wrong, and save. The dashboard is also where you set the tone of voice and the rules for when the AI should escalate to a human.
The biggest weakness in a typical Unbounce site is the inability to engage visitors outside office hours. Most enquiry traffic on UK SMB sites arrives between 6pm and 10pm — exactly when the office is shut. The widget answers those visitors in real time, qualifies the enquiry, books them in if possible, and alerts you on SMS the next morning with a triaged, qualified contact card. £19/mo.
This is the unified inbox for SmartWidget conversations across your Unbounce site (and any other site you run the widget on). Multi-site agencies use this dashboard to manage conversations across dozens of client Unbounce sites from one screen. Per-site filters, per-conversation tagging, full-text search across transcripts, conversation export, and direct integration with your Unbounce calendar and CRM are all built in.
Live chat support inside the SmartWidget dashboard answers within minutes. The dashboard also contains a step-by-step Unbounce-specific install guide with screenshots and the exact menu paths. If the install does not work, support will remote into a screenshare and complete it with you.
The widget includes a configurable consent notice that integrates with the major UK cookie banner solutions including OneTrust, Cookiebot, CookieYes, Iubenda, and the platform-native banners on Unbounce where available. Consent state is respected — the widget does not initialise until consent has been granted on visitors in scope of UK GDPR.
The AI knowledge base is built from publicly accessible pages on your Unbounce site. Content gated behind login is not included automatically. If your Unbounce site has paid-content or member-only sections, the AI's knowledge will reflect only the public pages — which is typically what you want for visitor chat anyway.
English, French, German, Spanish, Italian, Dutch and Portuguese are supported on the Growth tier and above. The widget detects the visitor's language from their first message and replies in the same language for the rest of the conversation. Particularly valuable for Unbounce sites serving overseas customers or operating in tourism-driven markets.
The dashboard exposes filtering rules. You can block visitors by IP range, exclude conversation triggers on specific URLs of your Unbounce site, restrict the widget to certain pages only, and configure honeypot-style anti-spam rules. The defaults are sensible for most Unbounce businesses; the controls are there if you need them.
Conversation transcripts and visitor contact data are retained for 30 days after cancellation, then deleted permanently. Within that 30-day window you can export the full transcript archive and the contact database as CSV from the dashboard. The widget snippet on your Unbounce site stops loading immediately on cancellation.
No. The widget loads asynchronously after the page has rendered. The bundle is under 30KB. There is no impact on Largest Contentful Paint, Cumulative Layout Shift, or First Input Delay. Lighthouse audit before and after the install on a Unbounce site typically shows zero score change.
Yes. The dashboard supports WhatsApp Business API integration for escalations. When the AI flags a high-intent enquiry on your Unbounce site, it can send you a WhatsApp message with the visitor's details and the conversation context. The integration runs on top of the standard email and SMS escalation options.
The install on Unbounce takes about five minutes end-to-end. You sign up at smartwidget.co.uk, paste your Unbounce site URL so the AI can read it, review the auto-generated answers, copy the JavaScript snippet, paste it into Page Properties > Javascripts > Footer, and save. The widget is live and answering visitors the moment the page saves.
No. The Unbounce install is one line of JavaScript pasted into Page Properties > Javascripts > Footer. If you can navigate your Unbounce admin dashboard, you can complete the install. The walkthrough on the SmartWidget dashboard shows the exact menu path for Unbounce with screenshots.
No. SmartWidget loads asynchronously and isolates its CSS inside a Shadow DOM, so it cannot affect your Unbounce theme's styling, animations, or layout. It also does not block page rendering. Lighthouse and PageSpeed scores are unaffected.
Yes for any Unbounce plan that lets you paste a script tag or custom JavaScript into Page Properties > Javascripts > Footer. On a small number of Unbounce entry-level tiers the custom code feature is restricted; in that case upgrading to the next plan unlocks it. Most Unbounce Business or Pro tiers and above support SmartWidget directly.
No. There is no plugin for Unbounce. SmartWidget installs via a single line of JavaScript pasted directly into Page Properties > Javascripts > Footer. Avoiding the plugin route means fewer dependencies, zero conflicts with your other Unbounce extensions, and no plugin marketplace approval process.
A single script tag with your unique widget key. Around 200 characters total. You copy it from the SmartWidget dashboard after signup, paste it into Page Properties > Javascripts > Footer, and save. The script tag loads our widget client asynchronously when a visitor lands on your page.
4.9 out of 5 from 199 reviews. A selection of install-experience reviews from real UK businesses.
We run a Sitecore site for our manufacturing business. The IT team flagged compatibility concerns. SmartWidget installed as a layout-level script tag and passed the internal security review without modification.
My Bubble app site needed chat without breaking the app routing. SmartWidget installed as a body script in the Bubble SEO settings and works across every page of the app without intercepting any of the existing routing logic.
I work mainly in Webflow and I have tested every chat widget on the market for client sites. SmartWidget is the only one that does not introduce CLS issues. Clean install, perfect Lighthouse score.
My Shopify theme is custom and locked down. SmartWidget installs via theme.liquid before the body close — exactly where every other tracking pixel goes. Zero conflicts with my checkout.
I am the worst kind of non-technical user — I built my Squarespace site myself and was scared of the code injection field. The widget walkthrough showed me exactly which menu to open. I am live and capturing bookings.
My ConvertKit landing page was meant to be a temporary holding page that ended up running for two years. SmartWidget installed via the tracking code field and is now my main lead capture.
SmartWidget installs cleanly on every major platform in this category. Explore install guides for related platforms.
Sign up, paste the snippet, save. From £19 a month. No card to start.
