For UK Tilda sites, this is the AI chat widget that does not require an engineer. Paste your site URL into SmartWidget — the AI reads it. Review the auto-generated answers. Paste the embed snippet into Site Settings > More > HTML code for the body. Live in five minutes. £19/mo.
For Tilda site owners, an AI chat widget is the fastest conversion improvement you can ship this week. While the rest of your site converts maybe 1 to 2 percent of visitors passively, the widget engages every visitor the moment they arrive, answers their questions instantly, and either books them in or captures their contact details. SmartWidget on Tilda installs in five minutes via a single JavaScript snippet pasted into Site Settings > More > HTML code for the body.
The full install end-to-end. Five steps, about five minutes from signup to the first answered visitor.
The exact panel and field to paste the snippet on every supported platform. Tilda is highlighted first.
This is what you'll see when you sign up SmartWidget for your Tilda site. The dashboard organises everything the AI knows about your business into editable sections — services, pricing, opening hours, locations, qualifying questions, FAQ overrides. The AI populates these from reading your Tilda site automatically, then you review and refine. Most Tilda businesses spend ten minutes here on day one, then check in weekly to add new Q&A pairs as customer questions evolve.
Tilda sites converted around 1 to 2 percent of visitors in the contact-form era. The benchmark in the AI chat widget era is closer to 3 to 5 percent. The difference is captured by the widget — visitors arriving at 9pm, on a phone, with a specific question, who would have left without engaging. SmartWidget reads your Tilda site and goes live in five minutes from Site Settings > More > HTML code for the body.
From this dashboard you can supervise every AI conversation on your Tilda site, jump into any one with a single click, and intervene before the AI says something you would not. The Live tab shows in-flight conversations. The Awaiting Human tab shows escalations. The Completed tab shows the archive. The Pinned tab shows the conversations you have flagged for follow-up. The visitor sees one continuous chat thread regardless of whether AI or human is replying.
A single script tag with your unique widget key. Around 200 characters total. You copy it from the SmartWidget dashboard after signup, paste it into Site Settings > More > HTML code for the body, and save. The script tag loads our widget client asynchronously when a visitor lands on your page.
No. The widget loads asynchronously after the page has rendered, so it does not block any of your Tilda site's critical rendering path. PageSpeed and Lighthouse scores are unaffected. The widget bundle is under 30 KB and lazy-loads its UI when the visitor first interacts with the chat bubble.
SmartWidget is UK GDPR compliant by design. Conversation transcripts are encrypted at rest in UK-based data centres. The widget includes a configurable consent notice that integrates with most Tilda cookie banner solutions, and the dashboard exposes the controls needed for data-subject access and deletion requests.
Yes. The widget appearance is fully customisable from the SmartWidget dashboard — primary colour, accent colour, chat bubble position (bottom-left, bottom-right), avatar, welcome message, and trigger behaviour. The customisation is centralised, so changing it once updates the widget on your Tilda site immediately.
Remove the single line of JavaScript from Site Settings > More > HTML code for the body and save. The widget disappears immediately. There is nothing else to uninstall from Tilda — no database tables, no orphaned files, no leftover configuration.
Yes. Multi-site is built in from the Growth tier. One SmartWidget subscription can run widgets across multiple Tilda sites, each with its own AI personality, knowledge base and unified inbox. Particularly useful for agencies running client Tilda sites or operators with multiple brand sites.
Yes. The widget is responsive by default and works on every Tilda mobile breakpoint. The chat bubble sits in the bottom corner on every screen size and the chat interface adapts to mobile-optimised layout when a visitor opens it on a phone.
Yes. The widget integrates with Google Calendar, Outlook (Microsoft Graph), and the built-in SmartWidget scheduler. Visitors browsing your Tilda site can be offered specific appointment slots and book directly inside the chat. The event writes back to your calendar with the conversation transcript attached.
A small number of Tilda entry-level tiers restrict custom code. In that case, upgrading to a tier that allows custom JavaScript is the only path. If Tilda does not allow custom code on any tier, SmartWidget cannot be installed — but this is rare. Almost every modern Tilda Business or Pro plan supports it.
No. SmartWidget operates on monthly billing with no contract and no minimum commitment. Cancel any time directly from the dashboard with no notice period and no exit fee. The lowest tier is £19 per month, billed monthly, so the maximum risk on the decision is a single month's spend.
Live chat support inside the SmartWidget dashboard answers within minutes. The dashboard also contains a step-by-step Tilda-specific install guide with screenshots and the exact menu paths. If the install does not work, support will remote into a screenshare and complete it with you.
The widget includes a configurable consent notice that integrates with the major UK cookie banner solutions including OneTrust, Cookiebot, CookieYes, Iubenda, and the platform-native banners on Tilda where available. Consent state is respected — the widget does not initialise until consent has been granted on visitors in scope of UK GDPR.
The AI knowledge base is built from publicly accessible pages on your Tilda site. Content gated behind login is not included automatically. If your Tilda site has paid-content or member-only sections, the AI's knowledge will reflect only the public pages — which is typically what you want for visitor chat anyway.
English, French, German, Spanish, Italian, Dutch and Portuguese are supported on the Growth tier and above. The widget detects the visitor's language from their first message and replies in the same language for the rest of the conversation. Particularly valuable for Tilda sites serving overseas customers or operating in tourism-driven markets.
4.9 out of 5 from 199 reviews. A selection of install-experience reviews from real UK businesses.
Our firm runs a heavily customised Webflow site. SmartWidget installs into the End of body tag custom code field — exactly where Webflow places all scripts. Zero animation conflicts.
My Framer site is mostly animation and the widget had to coexist with three other custom code blocks. SmartWidget installed cleanly without breaking any of the existing animations or transitions.
My Format portfolio is built around lots of high-resolution images and very minimal text. SmartWidget did not slow the gallery load at all — it loads async and the widget bubble only renders once images are done.
My WordPress site uses a heavily customised theme. I worried the SmartWidget snippet might conflict. The Insert Headers and Footers plugin route kept everything isolated and the theme has not been touched.
We migrated to a new accounting firm site last spring. SmartWidget was the only chat tool that installed cleanly without breaking the theme. Five minutes from signup to live.
Our firm uses a Drupal site that an agency built nine years ago. I expected the install to be painful. The agency added the script tag in eleven minutes and the widget went live the same afternoon.
SmartWidget installs cleanly on every major platform in this category. Explore install guides for related platforms.
Sign up, paste the snippet, save. From £19 a month. No card to start.
