Kajabi lets you paste custom JavaScript into Site Settings > Footer Code. SmartWidget uses exactly that mechanism — no plugin, no theme modification, no engineer. Five-minute install. £19 a month. Multi-site from the Growth tier. UK GDPR clean by design.
Kajabi does not ship with a built-in AI chat widget — most platforms in 2026 still don't. SmartWidget adds one cleanly with a single line of JavaScript pasted into Site Settings > Footer Code. The AI reads your existing Kajabi site to learn your services and tone, builds the knowledge base automatically, and goes live the moment the snippet saves. Five minutes end-to-end. £19 a month, no contract, no engineer required.
The full install end-to-end. Five steps, about five minutes from signup to the first answered visitor.
The exact panel and field to paste the snippet on every supported platform. Kajabi is highlighted first.
The setup dashboard runs the entire SmartWidget configuration for your Kajabi site. The AI's understanding of your business is shown as editable Q&A pairs; the appearance is shown as a live preview; the integrations are shown as toggles; the escalation rules are shown as ordered conditions. Everything is editable in real time and every change propagates to your Kajabi site within seconds. No engineer ever touches the setup.
An AI chat widget on Kajabi is a multiplier on the rest of your site. Whatever you have spent on the design, the content, the imagery, the SEO — none of that captures the value of the visitors arriving at 9pm with questions. The widget captures it. SmartWidget reads your Kajabi site, learns your services and tone, and deploys via a single snippet in Site Settings > Footer Code. From £19 a month.
The dashboard you'll spend most of your time in is the messaging inbox. It shows every conversation the AI has on your Kajabi site, lets you jump into any live one with one click, and keeps a searchable archive of every conversation the widget has ever had. Visitor contact details from every qualified conversation are captured automatically. Most Kajabi businesses check this inbox once a day and the AI handles the rest 24/7.
SmartWidget is UK GDPR compliant by design. Conversation transcripts are encrypted at rest in UK-based data centres. The widget includes a configurable consent notice that integrates with most Kajabi cookie banner solutions, and the dashboard exposes the controls needed for data-subject access and deletion requests.
Yes. The widget appearance is fully customisable from the SmartWidget dashboard — primary colour, accent colour, chat bubble position (bottom-left, bottom-right), avatar, welcome message, and trigger behaviour. The customisation is centralised, so changing it once updates the widget on your Kajabi site immediately.
Remove the single line of JavaScript from Site Settings > Footer Code and save. The widget disappears immediately. There is nothing else to uninstall from Kajabi — no database tables, no orphaned files, no leftover configuration.
Yes. Multi-site is built in from the Growth tier. One SmartWidget subscription can run widgets across multiple Kajabi sites, each with its own AI personality, knowledge base and unified inbox. Particularly useful for agencies running client Kajabi sites or operators with multiple brand sites.
Yes. The widget is responsive by default and works on every Kajabi mobile breakpoint. The chat bubble sits in the bottom corner on every screen size and the chat interface adapts to mobile-optimised layout when a visitor opens it on a phone.
Yes. The widget integrates with Google Calendar, Outlook (Microsoft Graph), and the built-in SmartWidget scheduler. Visitors browsing your Kajabi site can be offered specific appointment slots and book directly inside the chat. The event writes back to your calendar with the conversation transcript attached.
A small number of Kajabi entry-level tiers restrict custom code. In that case, upgrading to a tier that allows custom JavaScript is the only path. If Kajabi does not allow custom code on any tier, SmartWidget cannot be installed — but this is rare. Almost every modern Kajabi Business or Pro plan supports it.
No. SmartWidget operates on monthly billing with no contract and no minimum commitment. Cancel any time directly from the dashboard with no notice period and no exit fee. The lowest tier is £19 per month, billed monthly, so the maximum risk on the decision is a single month's spend.
Live chat support inside the SmartWidget dashboard answers within minutes. The dashboard also contains a step-by-step Kajabi-specific install guide with screenshots and the exact menu paths. If the install does not work, support will remote into a screenshare and complete it with you.
The widget includes a configurable consent notice that integrates with the major UK cookie banner solutions including OneTrust, Cookiebot, CookieYes, Iubenda, and the platform-native banners on Kajabi where available. Consent state is respected — the widget does not initialise until consent has been granted on visitors in scope of UK GDPR.
The AI knowledge base is built from publicly accessible pages on your Kajabi site. Content gated behind login is not included automatically. If your Kajabi site has paid-content or member-only sections, the AI's knowledge will reflect only the public pages — which is typically what you want for visitor chat anyway.
English, French, German, Spanish, Italian, Dutch and Portuguese are supported on the Growth tier and above. The widget detects the visitor's language from their first message and replies in the same language for the rest of the conversation. Particularly valuable for Kajabi sites serving overseas customers or operating in tourism-driven markets.
The dashboard exposes filtering rules. You can block visitors by IP range, exclude conversation triggers on specific URLs of your Kajabi site, restrict the widget to certain pages only, and configure honeypot-style anti-spam rules. The defaults are sensible for most Kajabi businesses; the controls are there if you need them.
Conversation transcripts and visitor contact data are retained for 30 days after cancellation, then deleted permanently. Within that 30-day window you can export the full transcript archive and the contact database as CSV from the dashboard. The widget snippet on your Kajabi site stops loading immediately on cancellation.
4.9 out of 5 from 199 reviews. A selection of install-experience reviews from real UK businesses.
I work mainly in Webflow and I have tested every chat widget on the market for client sites. SmartWidget is the only one that does not introduce CLS issues. Clean install, perfect Lighthouse score.
My Shopify theme is custom and locked down. SmartWidget installs via theme.liquid before the body close — exactly where every other tracking pixel goes. Zero conflicts with my checkout.
I am the worst kind of non-technical user — I built my Squarespace site myself and was scared of the code injection field. The widget walkthrough showed me exactly which menu to open. I am live and capturing bookings.
My ConvertKit landing page was meant to be a temporary holding page that ended up running for two years. SmartWidget installed via the tracking code field and is now my main lead capture.
We run a Sitecore site for our manufacturing business. The IT team flagged compatibility concerns. SmartWidget installed as a layout-level script tag and passed the internal security review without modification.
My Bubble app site needed chat without breaking the app routing. SmartWidget installed as a body script in the Bubble SEO settings and works across every page of the app without intercepting any of the existing routing logic.
SmartWidget installs cleanly on every major platform in this category. Explore install guides for related platforms.
Sign up, paste the snippet, save. From £19 a month. No card to start.
