The fastest way to add AI chat to a Divi site. SmartWidget deploys via a single JavaScript snippet pasted into Divi Theme Options > Integration > Body code. Reads your existing site, configures itself, and goes live in under five minutes. £19/month, no contract, cancel any time.
An AI chat widget for Divi is not a chatbot. The difference matters. A chatbot replies from a fixed script and fails the moment a visitor asks something the script does not cover. The widget reads your Divi site, understands the question, and answers in natural language with your tone of voice. SmartWidget installs on Divi via Divi Theme Options > Integration > Body code in five minutes flat. £19/mo. UK built.
The full install end-to-end. Five steps, about five minutes from signup to the first answered visitor.
The exact panel and field to paste the snippet on every supported platform. Divi is highlighted first.
The dashboard reviews and refines what the AI learned from your Divi site. Every Q&A pair the AI generated is shown with a confidence score. High-confidence answers are auto-approved; lower-confidence ones are flagged for review. You can override any answer, add your own Q&A pairs, and define edge-case rules. The dashboard is structured so a non-technical Divi site owner can confidently approve the AI's understanding of their business in ten to fifteen minutes.
Owners of Divi sites typically spend significant effort getting visitors to the site — SEO, ads, content, social. Then those visitors arrive and have no way to engage in real time. The widget is the missing piece. It engages every visitor instantly, qualifies the enquiry, captures the contact details, and alerts you on SMS the moment a high-intent lead lands. Five-minute install on Divi. From £19/mo.
Every conversation the SmartWidget AI has on your Divi site lands in this unified inbox. Live conversations are shown in real time. Completed conversations are kept indexed and searchable. You can jump into any live conversation with a single click — the AI steps back, you type as a human, the visitor sees the same chat thread continue. The handover is seamless from the visitor's side. The inbox is the operational heart of running the widget on a Divi site.
Yes. The widget appearance is fully customisable from the SmartWidget dashboard — primary colour, accent colour, chat bubble position (bottom-left, bottom-right), avatar, welcome message, and trigger behaviour. The customisation is centralised, so changing it once updates the widget on your Divi site immediately.
Remove the single line of JavaScript from Divi Theme Options > Integration > Body code and save. The widget disappears immediately. There is nothing else to uninstall from Divi — no database tables, no orphaned files, no leftover configuration.
Yes. Multi-site is built in from the Growth tier. One SmartWidget subscription can run widgets across multiple Divi sites, each with its own AI personality, knowledge base and unified inbox. Particularly useful for agencies running client Divi sites or operators with multiple brand sites.
Yes. The widget is responsive by default and works on every Divi mobile breakpoint. The chat bubble sits in the bottom corner on every screen size and the chat interface adapts to mobile-optimised layout when a visitor opens it on a phone.
Yes. The widget integrates with Google Calendar, Outlook (Microsoft Graph), and the built-in SmartWidget scheduler. Visitors browsing your Divi site can be offered specific appointment slots and book directly inside the chat. The event writes back to your calendar with the conversation transcript attached.
A small number of Divi entry-level tiers restrict custom code. In that case, upgrading to a tier that allows custom JavaScript is the only path. If Divi does not allow custom code on any tier, SmartWidget cannot be installed — but this is rare. Almost every modern Divi Business or Pro plan supports it.
No. SmartWidget operates on monthly billing with no contract and no minimum commitment. Cancel any time directly from the dashboard with no notice period and no exit fee. The lowest tier is £19 per month, billed monthly, so the maximum risk on the decision is a single month's spend.
Live chat support inside the SmartWidget dashboard answers within minutes. The dashboard also contains a step-by-step Divi-specific install guide with screenshots and the exact menu paths. If the install does not work, support will remote into a screenshare and complete it with you.
The widget includes a configurable consent notice that integrates with the major UK cookie banner solutions including OneTrust, Cookiebot, CookieYes, Iubenda, and the platform-native banners on Divi where available. Consent state is respected — the widget does not initialise until consent has been granted on visitors in scope of UK GDPR.
The AI knowledge base is built from publicly accessible pages on your Divi site. Content gated behind login is not included automatically. If your Divi site has paid-content or member-only sections, the AI's knowledge will reflect only the public pages — which is typically what you want for visitor chat anyway.
English, French, German, Spanish, Italian, Dutch and Portuguese are supported on the Growth tier and above. The widget detects the visitor's language from their first message and replies in the same language for the rest of the conversation. Particularly valuable for Divi sites serving overseas customers or operating in tourism-driven markets.
The dashboard exposes filtering rules. You can block visitors by IP range, exclude conversation triggers on specific URLs of your Divi site, restrict the widget to certain pages only, and configure honeypot-style anti-spam rules. The defaults are sensible for most Divi businesses; the controls are there if you need them.
Conversation transcripts and visitor contact data are retained for 30 days after cancellation, then deleted permanently. Within that 30-day window you can export the full transcript archive and the contact database as CSV from the dashboard. The widget snippet on your Divi site stops loading immediately on cancellation.
No. The widget loads asynchronously after the page has rendered. The bundle is under 30KB. There is no impact on Largest Contentful Paint, Cumulative Layout Shift, or First Input Delay. Lighthouse audit before and after the install on a Divi site typically shows zero score change.
4.9 out of 5 from 199 reviews. A selection of install-experience reviews from real UK businesses.
We run a Sitecore site for our manufacturing business. The IT team flagged compatibility concerns. SmartWidget installed as a layout-level script tag and passed the internal security review without modification.
My Bubble app site needed chat without breaking the app routing. SmartWidget installed as a body script in the Bubble SEO settings and works across every page of the app without intercepting any of the existing routing logic.
I work mainly in Webflow and I have tested every chat widget on the market for client sites. SmartWidget is the only one that does not introduce CLS issues. Clean install, perfect Lighthouse score.
My Shopify theme is custom and locked down. SmartWidget installs via theme.liquid before the body close — exactly where every other tracking pixel goes. Zero conflicts with my checkout.
I am the worst kind of non-technical user — I built my Squarespace site myself and was scared of the code injection field. The widget walkthrough showed me exactly which menu to open. I am live and capturing bookings.
My ConvertKit landing page was meant to be a temporary holding page that ended up running for two years. SmartWidget installed via the tracking code field and is now my main lead capture.
SmartWidget installs cleanly on every major platform in this category. Explore install guides for related platforms.
Sign up, paste the snippet, save. From £19 a month. No card to start.
