This guide walks through installing SmartWidget on ConvertKit end-to-end — signup, AI knowledge base review, embed code generation, paste location in Landing Page Settings > Tracking Code, customisation, and verification checklist. From £19 a month, no contract.
For UK ConvertKit site owners, the AI chat widget has become the standard conversion tool of 2026. The technology has finally crossed the threshold from rigid scripted chatbots to actually understanding visitor intent and answering in natural language. SmartWidget brings this to ConvertKit via a single JavaScript snippet in Landing Page Settings > Tracking Code. Five-minute install. From £19 a month, no contract, cancel any time.
The full install end-to-end. Five steps, about five minutes from signup to the first answered visitor.
The exact panel and field to paste the snippet on every supported platform. ConvertKit is highlighted first.
Sign up SmartWidget for your ConvertKit site and the first thing you see is this dashboard. The AI has already read your site and built a draft receptionist. The dashboard shows you exactly what the AI thinks it knows — services, prices, opening hours, the qualifying questions a trained receptionist would ask — and lets you correct anything that needs correcting. Most ConvertKit businesses are confident enough to go live within twenty minutes of signup.
The case for an AI chat widget on a ConvertKit site has changed in the last twelve months. Until recently, chat widgets answered with rigid scripted responses and visitors learned to ignore them. The current generation of AI chat reads your site, understands the visitor's question, and answers in natural language with your tone of voice. The result is engagement that actually drives bookings. SmartWidget installs on ConvertKit in five minutes.
Every conversation the SmartWidget AI has on your ConvertKit site lands in this unified inbox. Live conversations are shown in real time. Completed conversations are kept indexed and searchable. You can jump into any live conversation with a single click — the AI steps back, you type as a human, the visitor sees the same chat thread continue. The handover is seamless from the visitor's side. The inbox is the operational heart of running the widget on a ConvertKit site.
No. SmartWidget operates on monthly billing with no contract and no minimum commitment. Cancel any time directly from the dashboard with no notice period and no exit fee. The lowest tier is £19 per month, billed monthly, so the maximum risk on the decision is a single month's spend.
Live chat support inside the SmartWidget dashboard answers within minutes. The dashboard also contains a step-by-step ConvertKit-specific install guide with screenshots and the exact menu paths. If the install does not work, support will remote into a screenshare and complete it with you.
The widget includes a configurable consent notice that integrates with the major UK cookie banner solutions including OneTrust, Cookiebot, CookieYes, Iubenda, and the platform-native banners on ConvertKit where available. Consent state is respected — the widget does not initialise until consent has been granted on visitors in scope of UK GDPR.
The AI knowledge base is built from publicly accessible pages on your ConvertKit site. Content gated behind login is not included automatically. If your ConvertKit site has paid-content or member-only sections, the AI's knowledge will reflect only the public pages — which is typically what you want for visitor chat anyway.
English, French, German, Spanish, Italian, Dutch and Portuguese are supported on the Growth tier and above. The widget detects the visitor's language from their first message and replies in the same language for the rest of the conversation. Particularly valuable for ConvertKit sites serving overseas customers or operating in tourism-driven markets.
The dashboard exposes filtering rules. You can block visitors by IP range, exclude conversation triggers on specific URLs of your ConvertKit site, restrict the widget to certain pages only, and configure honeypot-style anti-spam rules. The defaults are sensible for most ConvertKit businesses; the controls are there if you need them.
Conversation transcripts and visitor contact data are retained for 30 days after cancellation, then deleted permanently. Within that 30-day window you can export the full transcript archive and the contact database as CSV from the dashboard. The widget snippet on your ConvertKit site stops loading immediately on cancellation.
No. The widget loads asynchronously after the page has rendered. The bundle is under 30KB. There is no impact on Largest Contentful Paint, Cumulative Layout Shift, or First Input Delay. Lighthouse audit before and after the install on a ConvertKit site typically shows zero score change.
Yes. The dashboard supports WhatsApp Business API integration for escalations. When the AI flags a high-intent enquiry on your ConvertKit site, it can send you a WhatsApp message with the visitor's details and the conversation context. The integration runs on top of the standard email and SMS escalation options.
The install on ConvertKit takes about five minutes end-to-end. You sign up at smartwidget.co.uk, paste your ConvertKit site URL so the AI can read it, review the auto-generated answers, copy the JavaScript snippet, paste it into Landing Page Settings > Tracking Code, and save. The widget is live and answering visitors the moment the page saves.
No. The ConvertKit install is one line of JavaScript pasted into Landing Page Settings > Tracking Code. If you can navigate your ConvertKit admin dashboard, you can complete the install. The walkthrough on the SmartWidget dashboard shows the exact menu path for ConvertKit with screenshots.
No. SmartWidget loads asynchronously and isolates its CSS inside a Shadow DOM, so it cannot affect your ConvertKit theme's styling, animations, or layout. It also does not block page rendering. Lighthouse and PageSpeed scores are unaffected.
Yes for any ConvertKit plan that lets you paste a script tag or custom JavaScript into Landing Page Settings > Tracking Code. On a small number of ConvertKit entry-level tiers the custom code feature is restricted; in that case upgrading to the next plan unlocks it. Most ConvertKit Business or Pro tiers and above support SmartWidget directly.
No. There is no plugin for ConvertKit. SmartWidget installs via a single line of JavaScript pasted directly into Landing Page Settings > Tracking Code. Avoiding the plugin route means fewer dependencies, zero conflicts with your other ConvertKit extensions, and no plugin marketplace approval process.
4.9 out of 5 from 199 reviews. A selection of install-experience reviews from real UK businesses.
My WordPress site uses a heavily customised theme. I worried the SmartWidget snippet might conflict. The Insert Headers and Footers plugin route kept everything isolated and the theme has not been touched.
We migrated to a new accounting firm site last spring. SmartWidget was the only chat tool that installed cleanly without breaking the theme. Five minutes from signup to live.
Our firm uses a Drupal site that an agency built nine years ago. I expected the install to be painful. The agency added the script tag in eleven minutes and the widget went live the same afternoon.
Our firm runs a heavily customised Webflow site. SmartWidget installs into the End of body tag custom code field — exactly where Webflow places all scripts. Zero animation conflicts.
My Framer site is mostly animation and the widget had to coexist with three other custom code blocks. SmartWidget installed cleanly without breaking any of the existing animations or transitions.
My Format portfolio is built around lots of high-resolution images and very minimal text. SmartWidget did not slow the gallery load at all — it loads async and the widget bubble only renders once images are done.
SmartWidget installs cleanly on every major platform in this category. Explore install guides for related platforms.
Sign up, paste the snippet, save. From £19 a month. No card to start.
